Some members at Australia’s largest superannuation fund are still having problems accessing their accounts online, nearly two months after a major tech upgrade sparked a number of ongoing issues.
AustralianSuper continues to be beset with technology issues that are limiting the ability of some customers to access their accounts, nearly two months after a system upgrade sparked ongoing issues at the nation’s largest superannuation fund.
“Sunlight is the best disinfectant. So if you’ve got a problem, get it out there. Tell people about it, telegraph that you are making progress,” he said.“I feel stonewalled. I feel that there hasn’t been a level of truth and honesty, I do not believe that as a result there will be an appropriate level of accountability within the company.”
“We know that some issues have emerged that have impacted a small number of members. AustralianSuper apologises to affected members and is working to resolve the remaining issues as quickly as possible,” he said.“For members affected, the fund has processes in place for them to access and transact on their account. We understand that this is frustrating for affected members and would like to reassure all members that their information and account is secure.
Philippines Latest News, Philippines Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
New rare earths player begins trading with Ellison backingAspiring rare earths producer VHM says China deal is just the start of its plans for large-scale mine in rural Victoria.
Read more »
‘There’s too much money in local footy’: the bidding war for Aussie rules footballersLocal Australian rules football clubs are paying large amounts of money to secure top players. Some say it’s corrupting the spirit of community sport
Read more »
‘Critical’ warning for every Android phone owner as security scare prompts alert.Google is urging all Android phone owners to download its newest security update to ensure all devices are protected after a security scare. 7NEWS
Read more »
This year's Summernats broke all records. But crowd behaviour has left police disappointed with organisersPolice say drivers took their burnouts to the streets of Canberra after the festival shut down its cruise circuit early.
Read more »