Sun Life Financial Inc. (TSX: SLF) (NYSE: SLF) Further concretizing its client-centered ethos, Sun Life Philippines (Sun Life) recently concluded Client Hour, a program that provides employees from various functions with opportunities to connect with clients and gain a deeper understanding of their needs. With an initial focus on the Overseas Filipino and Business Owner
Further concretizing its client-centered ethos, Sun Life Philippines recently concluded Client Hour, a program that provides employees from various functions with opportunities to connect with clients and gain a deeper understanding of their needs.
With an initial focus on the Overseas Filipino and Business Owner segments, Client Hour consisted of a series of interactions where clients shared their concerns in their financial journey, allowing the employees to empathize with them better and recognize how their contributions matter. One of the core factors of client experience, employees play a crucial role in ensuring the clients’ unparalleled satisfaction as they journey towards a bright future.
“As the insurance industry continues to transform and amid the many technological advances happening, Sun Life is clear on its priority: our clients. The bonds we formed and the insights we gathered at Client Hour will guide our way forward, whether we are designing a product, creating a tool, or enhancing the experience we offer,” says Sun Life Chief Client Experience & Marketing Officer Carla Gonzalez-Chong. “We are grateful to the clients who participated In this initiative.
To keep the momentum going, Sun Life will hold more Client Hour sessions in the coming months, engaging different Clients to further explore ways that it can be a Partner for Life to its clients.
Philippines Latest News, Philippines Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
The keys to a happier lifeUnderstanding the factors that shape happiness
Read more »
WATCH: Greek mythology comes to life in new ‘Percy Jackson and the Olympians’ trailerFans of the books are treated to a first look at characters Chrion, Zeus, and Ares
Read more »
Vibal Group’s ‘Tertulia’ brings literature to vibrant life at Manila International Book Fair 2023The Vibal Tertulia treated the Manila International Book Fair (MIBF) attendees to a rarified spectacle of music, dance, and literary
Read more »
Zuckerberg's philanthropy project plans AI system for life sciences researchPriscilla Chan, co-founder of the Chan Zuckerberg Initiative, says the power of generative AI can 'accelerate efforts to cure, prevent, or manage all disease'
Read more »
FWD Life Insurance launches new game show that makes financial literacy fun and exciting • BMPlusContinuing its vision of changing the way people feel about insurance, FWD Life Insurance Corporation (FWD Philippines) recently launched a brand new and exciting game show. Pinoy Money Master, the first of its kind in the Philippines, engages with viewers online by teaching them how to handle finances in an entertaining way. Imagine a TV
Read more »
PH falls 5 spots to 60th in digital quality of lifeThe Philippines slipped five places to rank 60th in the world in Surfshark’s 5th annual Digital Quality of Life Index.
Read more »