SM MOA Arena embodies customer service excellence for 12 years and onwards

Moa Arena News

SM MOA Arena embodies customer service excellence for 12 years and onwards
Sm Mall Of Asia
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Since its grand opening on June 16, 2012, the team behind this “eye-conic” venue continuously delivers unforgettable experiences for everyone. 

MANILA, Philippines — After 12 years of operations, the SM Mall of Asia Arena continues to evolve and maintain its status as home of the biggest events in Manila.

Going beyond the patrons’ needs and expectations is always a priority at the SM MOA Arena. From staging up quality events with partnered clients to assisting attendees with their needs until the end of the show, the team ensures the highest quality of service. As part of the “eye con,” they consistently step into their customers’ shoes and see their point of view so they can give them the best experience possible.

Chairman of the Executive Committee Hans T. Sy, SM Supermalls’ President Steven T. Tan, and SM Supermalls’ Assistant Vice President for Marketing Hanna Carinna T. Sy showed support and solidarity for the autism community. The SM MOA Arena employees proudly work together to provide excellent customer service to patrons for the final phase of the FIBA Basketball World Cup 2023. Lady Gaga's "Born This Way Ball" tour debuted at the SM MOA Arena, which opened a world-class venue for the Filipino people and headlined JLO, Jonas Brothers, David Guetta, Nicki Minaj and Big Bang for the rest of the year.

The SM MOA Arena and SM Tickets team beamed with pride and joy as they gathered for "Disney On Ice 100 Years of Wonder" in 2023. With their collective effort, they provided magical experiences for families and Disney fans.

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