AUG 2024: Manila, Philippines: Customer’s views on great service are shifting. From a courier and logistics perspective, it’s not enough to be accessible, it has to be accessible at the speed of need.
From a courier and logistics perspective, it’s not enough to be accessible, it has to be accessible at the speed of need. Reliability and trust are a given, which LBC is synonymous for; but now customers want ultra-fast delivery with the same guarantee. So how do all these new customer demands translate in real terms, particularly in terms of what LBC is doing to address these new customer needs?
The app is designed to be intuitive and allow allows users to effortlessly track shipments, schedule deliveries, and manage their accounts. With real-time updates and notifications, customers can stay informed about the status of their packages, ensuring transparency and peace of mind. The app also features secure payment options, ensuring transactions with LBC are smooth and hassle-free.
The updated design ensures easier navigation, faster load times, and a more streamlined experience that puts customers first. The website ensures that customers can quickly find information about LBC’s services, explore shipping options, and access support. The website’s enhanced features also include a comprehensive FAQ section, detailed service descriptions, and an updated blog that provides insights into shipping, logistics, and LBC’s latest partnerships and promotions.
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Preparing for the future: LBC's proactive approach to customer experience, market trendsFROM a courier and logistics perspective, it's not enough to be accessible; it has to be accessible at the speed of need.
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