Indonesia leans on healthtech startups to cope with virus surge

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Indonesia leans on healthtech startups to cope with virus surge
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Indonesia leans on healthtech startups to cope with virus surge COVID19

JAKARTA - As coronavirus cases surge in Indonesia, doctors are working double-time treating patients both at hospitals and online through healthtech startups - an approach that is quickly becoming part of the national healthcare system.

To lessen the strain, the government is directing the public to so-called telehealth firms through which they can access verified medical guidance, get free doctor consultations via video, telephone or text, and even have medication prescribed and delivered. Indonesia has recorded 3,293 cases of COVID-19, the illness caused by the novel coronavirus. Its death toll of 280 is Asia's highest outside China, where the virus was first reported at the end of last year.The outbreak has prompted a surge in demand for telehealth worldwide. In China, millions flocked to platforms such as those offered by Ping An Good Doctor and Alibaba Health Information Technology Ltd.

"This is really good for patients who are self-isolating, in that they can continue communication and receive direction through these startups," Minister of Health Terawan Agus Putranto told parliament last week. Overall, health experts said telehealth is a partial solution to cope with the surge in patients though the quality of online consultation and security of medical data must be considered.

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