GCash assures users that their funds are safe and that their balances will be corrected on the same day.
Reports of anomalous GCash transactions started the day before, on Monday, May 8. Several netizens noticed that their account balances were deducted, with funds being allegedly transferred to accounts in EastWest Bank and Asia United Bank .
Maquilan said they are conduring a “preventive maintenance” to trace where the issue came from, but that at this moment, they could determine whether any hacking incident has occurred.and AUB to come up with an “immediate resolution” and determine what transpired. Rappler has reached out to both banks for comment.,” Maquilan said. “I assure everyone that there is no fund loss.”
GCash also reminded its customers not to share their one-time password and PIN to prevent an account takeover and loss of funds.
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