UPDATE: GCash said that they have resumed services, assuring users that their 'funds are safe.' | via philstarlife
compiled screenshots of complaints written in public posts. The complaints appear to have a common denominator: The unauthorized transactions involve an East West Banking Corporation account ending in 5239.showed there are over 45,000 tweets about it to date.
In an advisory posted via Instagram stories at around 10:20 a.m., GCash said that they have resumed services, assuring users that their"funds are safe." "You may have had problems accessing your GCash accounts in the past few hours. We apologize for the inconvenience. The app is now back up and rest assured that your funds are safe," they wrote.
They released another statement, saying they have scheduled maintenance to investigate and found that"no hacking has occured." "Any deduction from a GCash account will be adjusted before 3 p.m. today. We wish to further assure customers that their funds remain safe and secure. We would also like to remind customers to never share their OTP and MPIN."also reached out to GCash and EastWest Bank for comment, but has yet to receive a reply.
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