The virtual doctor is in: Contactless consultations in the time of COVID-19

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The virtual doctor is in: Contactless consultations in the time of COVID-19
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The virtual doctor is in: Contactless consultations in the time of COVID19

MANILA -- Her finger painful and swollen, Yazhmin Malajito tapped on her smartphone for a cure, mindful that she needs to stay at home due to the coronavirus pandemic. In a few minutes, a doctor told her exactly what she needed to do.

MEDIFI, a telehealth platform that connects doctors and patients remotely, was launched in 2015 to relieve the "overburdened" healthcare system. It's new version went online last November 2019, Fajardo said. There has been a surge in use by millennials like Malajito, which could be due to their "being in the sweet spot of being the market for healthcare while possessing progressive attitudes toward technology," Fajardo said. Although there is a confidentiality clause, they observed requests for pulmonary specialists which could be triggered by respiratory illnesses related to COVID-19, he said.

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