The voluntary buyouts could affect more than 5 per cent of the company’s Canadian workforce
Telus has offered voluntary severance and retirement packages to almost 2,000 customer support employees across the country, a move that could see the company shed more than 5 per cent of its Canadian workforce.
Donna Hokiro, president of the United Steelworkers Local 1944, which represents about 6,400 Telus employees, confirmed that 1,992 of her members received the voluntary buyout offers. “We’ve made significant investments in customer service technology and self-serve capabilities to provide our customers with more service options,” he said in an email Wednesday evening. “As a result, we recently offered a voluntary program to some team members.”
It has also added various “enhancements,” including an additional lump sum of $1,000 per year of service up to a maximum of $20,000 and a $500 bonus for accepting the offer early.
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