Due to a network outage in its electronic toll collection platform, San Miguel Corp. (SMC) had to waive the toll for roughly 84,000 motorists that were affected by the traffic jam along portions of its expressways on Thursday. Know more:
Due to a network outage in its electronic toll collection platform, San Miguel Corp. had to waive the toll for roughly 84,000 motorists that were affected by the traffic jam along portions of its expressways on Thursday.
“Our IT teams traced the source of the downtime to a cut in our fiber optic network. We are still determining the root cause of the damage, but there are indications that a major vehicular accident may have contributed to the situation,” the advisory read. “We also opened affected toll plazas and waived toll fees. All in all, this covers around 84,000 vehicles that passed through the expressways from 6 a.m. to 2 p.m., Thursday, November 17,” the advisory read.
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