The couple claimed that the dog belonging to a passenger in the premium economy seat next to them was farting and drooling.
have accepted a refund in fare difference for moving to a lower cabin tier during the flight, Singapore Airlines said on Thursday .
Gill and Warren Press were travelling on an SIA flight from Paris to Singapore in June when they found that the passenger in the premium economy seat next to them had a dog.The couple were subsequently moved to two seats in economy class after take-off. SIA told CNA on Sep 9 that both passengers were not reseated within the premium economy class cabin as it was full.
"SIA apologises to Mr and Mrs Press for their experience on board their flight from Paris to Singapore," the airline said in response to CNA queries on Thursday. "SIA has been in touch with them since the incident and appreciates their understanding in this matter. "They have since accepted a refund of the difference in the fare between their original seats in premium economy class and their subsequent seats in economy class, as well as travel vouchers."
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