PLDT says no customer data downloaded in Twitter hack

Telecommunications and digital service provider PLDT said Friday that no customer information was downloaded when its Twitter account for customer service was hacked on Thursday. | CGonzalesINQ

MANILA, Philippines —Telecommunications and digital service provider PLDT said Friday that no customer information was downloaded when its Twitter account for customer service was“We would like to inform the public that a thorough investigation conducted by our cybersecurity operations group has shown that there is no record of customer data download or exfiltration from the @PLDT_Cares Twitter account,” PLDT Inc. said in a statement.

“We will continue to fortify and enhance our cybersecurity protocols to prevent incidents like this from happening again in the future,” added the digital service provider.

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