A PIDS study reveals over 1.7 million complaints filed by 4Ps beneficiaries from 2014-2022, primarily due to delayed payments and system inefficiencies. Experts call for better public awareness, quicker grievance resolution, and improved data sharing to enhance the anti-poverty program.
A RECENT study presented by the Philippine Institute for Development Studies reveals that more than 1.7 million complaints were filed by beneficiaries of the Pantawid Pamilyang Pilipino Program between 2014 and 2022.The data showed that most complaints were related to delayed payments, system inefficiencies, and a lack of public awareness that continue to affect the delivery of cash aid to poor households.
“Inclusion and exclusion errors still affect daily updates. Years passing without receiving grants deeply affect lives,” she said.Luna emphasized the urgency for better public awareness and quicker grievance resolution.Legislative push for reformHouse Committee on Poverty Alleviation Secretary Ma. Lourdes Mendoza pointed to long-standing issues such as late grant releases and inconsistent payout amounts.“Justice delayed is justice denied,” she emphasized.
Philippines 4Ps Complaints Pantawid Pamilyang Pilipino Program PIDS 4Ps Study Philippine Institute For Development Studies DSWD
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