.NissanPHI rolls out service tablets to enhance aftersales service. Nissan NissanService CarGuidePH
Nissan Philippines is enhancing its aftersales care through their Service Tablets, used by service advisors and technicians across all authorized dealerships. This is part of the company’s efforts to leverage their latest technology, making customer service more advanced and hassle-free.
The uncertainty of waiting for updates on customer repairs are now a thing of the past with the Nissan Service Tablet. This means customers get consistent and quality service for their cars. Servicing time is also more efficient, now that Nissan’s master technicians and service advisors can quickly determine issues and order parts and repairs with just a few clicks on their Service Tablets.
As customers have their cars maintained, service advisors do a Walk Around Inspection to assess necessary repairs and share the maintenance information to the customers through the Service Tablet. This feature makes car examinations easier and quicker and information sharing between dealers and customers quicker.
Service advisors may also show videos that are linked directly to the recommended repairs. These are educational videos to visualize how each repair can benefit the customer. As a result, customers are able to make more educated decisions about their vehicle repairs.Through the service tablet, customers can remotely authorize or approve recommended jobs for their vehicle, ensuring an easier and more efficient maintenance process.
Nissan's service tablets promise transparency throughout the aftersales care process, leaving customers assured that they’re getting the best maintenance for their vehicles. They can receive consistent updates, become better informed about the repairs they're availing of, and experience a stress-free and cost-efficient service.