The new SSS chief ordered longer service hours at the state-run pension fund’s Metro Manila branches to serve an influx of stakeholders seeking assistance following the move to the lowest alert level 1 pandemic restrictions. | bendeveraINQ /PDI
Regino added that some SSS offices will also be open on Saturdays this month of March: Diliman, Cubao, San Francisco Del Monte, Batasan Hills, New Panaderos, Makati-JP Rizal, Pasig-Pioneer, Parañaque, Taguig, Las Piñas, Alabang-Muntinlupa, Binondo, and Manila. “These SSS branches will accept all transactions except tellering services from 8 a.m. until 5 p.m.,” he said.
SSS branches in areas currently under alert level 1 had resumed 100-percent or full operations, partly due to last week’s surge in members and pensioners who travelled to the main office in Quezon City from areas still under higher alert levels. SSS officials had said that this was also due to the misconception that their Diliman branch can provide the fastest service.
Regino also ordered the SSS’s information technology department “to beef up their digital platforms so that members could have the option of conducting their transactions online and avoid queueing at SSS branches.”
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