CIRCA 2021 (Pre-ChatGPT): Hi, what's the total interest due on my home loan? I am sorry. Please contact your nearest bank branch for more details.
CIRCA 2021 : Hi, what's the total interest due on my home loan? I am sorry. Please contact your nearest bank branch for more details.Circa 2024: Hi, what's the total interest due on my home loan? The total interest amount for your loan account xxxxxx78 is P90,281.
From simple rule-based systems that struggled with basic queries, we've progressed to sophisticated AI-powered assistants capable of handling complex financial inquiries with ease. This transformation is not just about convenience; it's reshaping the entire landscape of customer service in banking, setting new standards for accessibility, efficiency and personalization.
Digital Banking Revolution Brewing In APAC
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