Flight JQ35 was above the Timor Sea near Broome and beginning its descent into Bali when it was forced to head back to Melbourne after being denied landing.
He said the plane had almost made it to Denpasar when they were informed by the pilot the aircraft did not have approval to land.
In a statement on Wednesday, Jetstar said the Melbourne to Bali service had been switched to a larger Boeing 787 aircraft to carry more passengers. "As soon as we became aware, the flight returned to Melbourne, and we have rebooked passengers on a flight later today.
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