The Networks Group of Manuel V.
Manila Bulletin Pangilinan-led Manila Electric Company was awarded continued certification of ISO 9001:2015 Quality Management System for passing the certification audits which measure the quality of planning, design, construction, operation and maintenance of the electric distribution system and the services it provides to its customers.
Present during the ceremonial awarding at the Meralco headquarters in Pasig City were Meralco Senior Assistant Vice President and Head of Network Planning and Design Roberto D. Isip Jr., Meralco Vice President and Head of Revenue Assurance & Metering Services Marvin G. Gonsalves, Meralco Vice President and Head of Energy Management Sante C. Buella, Meralco Vice President and Head of Integrated Asset Management Joseph Allan C. Baltazar, First Vice President and Head of Networks Froilan J.
“This ISO certification for our Quality Management System reflects our profound commitment to excellence and continuous improvement. Beyond demonstrating our dedication to delivering the highest standards of quality, it also reinforces our focus on achieving customer satisfaction, operational efficiency, and long-term sustainability,” Savet said.
ISO 9001 is the internationally recognized standard on universal management principles which measures the ability of the company to continuously provide a high-quality outcome for its customers. The certification was issued by TUV SUD PSB Philippines Inc. under the recognition of Joint Accreditation System of Australia and New Zealand following a series of certification audits.
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