Maya, the leading digital bank in the Philippines, and JuanHand, a popular online cash loan app, have partnered with government agencies to create Protecta Fintech, an initiative aimed at combating cybercrime and protecting consumers. Protecta Fintech brings together various government agencies and private sector leaders to tackle the growing wave of digital fraud as more Filipinos adopt online banking and payments. The initiative focuses on educating consumers, strengthening regulations for businesses, fostering collaboration, and promoting awareness about cyber risks.
Maya, the No. 1 Digital Bank in the Philippines , and JuanHand, the leading online cash loan app, have partnered with government agencies to launch Protecta Fintech , a new initiative to fight cybercrime and protect consumers.
Protecta Fintech brings together the Cybercrime Investigation and Coordinating Center , Department of Trade and Industry, the Department of Justice , Securities and Exchange Commission, Philippine National Police, and private-sector leaders like Maya and JuanHand. It tackles the growing wave of digital fraud as more Filipinos turn to online banking and payments.
Protecta Fintech will build a stronger financial system by ensuring businesses comply with regulations, fostering collaboration, and keeping the public informed about new technologies and cyber risks. It also focuses on educating consumers and upgrading tools to fight phishing, vishing, and other cybercrimes.
For Maya and JuanHand, this partnership aligns with its mission to give Filipinos safe, trusted, and secure digital financial services. “By working together and teaching consumers how to spot scams, we’re building trust in digital banking,” Kristoffer Rada, Maya’s Head of Government Relations and Regulatory Affairs. “Every Filipino should feel confident using digital tools to manage their money.
Cybercriminals are finding new ways to trick consumers. Tools like IMSI catchers let scammers impersonate trusted brands and send fake messages that look like real OTP notifications. “Never click on links in text messages, even if they seem real,” added Rada. “Banks and telcos, including Maya, have blocked messages with links. If you see one, it’s a scam.”
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