Manila Water successfully replaced 168,806 water meters by the end of December 2025, resulting in improved consumption accuracy and reduced non-revenue water (NRW) levels. The company also maintained a high level of responsiveness in addressing pipe bursts, ensuring reliable service and minimizing water wastage. Looking ahead, Manila Water plans to scale up its water loss reduction initiatives in 2026.
Manila Water announced the completion of its large-scale water meter replacement program by the end of December 2025, marking a significant milestone in its efforts to enhance operational efficiency and reduce water losses within the East Zone . The initiative saw the replacement of 168,806 water meters , a move that directly contributed to improved consumption accuracy and a decrease in non-revenue water (NRW) levels.
This comprehensive undertaking is a testament to the company's commitment to providing reliable and sustainable water services to its customers.\The successful meter replacement project played a pivotal role in maintaining low NRW levels throughout 2025. In December 2025, Manila Water recorded an NRW level of 13.55 percent, which, when averaged across the year, resulted in an NRW level of 14.27 percent. This achievement highlights the effectiveness of the company's strategies in minimizing both commercial and physical water losses within its distribution network. Beyond the meter replacement program, Manila Water also prioritized swift responses to network leaks. The company’s repair teams demonstrated remarkable efficiency in addressing pipe bursts, ensuring minimal disruption to service and preventing water wastage. In December 2025, all 26 reported pipe bursts were repaired within 24 hours. This level of responsiveness was consistent throughout the year, with all 613 mainline bursts being addressed within the same timeframe, achieving a 100 percent compliance rate.\Looking ahead to 2026, Manila Water plans to build upon its achievements by scaling up its water loss reduction initiatives. These future efforts will encompass a range of strategic improvements, including district metering enhancements, proactive network pressure management, continued meter replacements, and expanded leak detection activities. According to Jeric Sevilla, Director of Manila Water's Corporate Communication Affairs Group, rapid field response, active leak detection, and continuous meter replacement are vital to keeping water losses low and ensuring service reliability in the East Zone. These operational measures directly support the company's commitment to maintaining efficiency and sustaining improvements in NRW performance. The company's strategic roadmap for 2026 demonstrates a proactive approach to securing water availability and enhancing the overall resilience of the East Zone supply network, providing greater assurance to customers and stakeholders alike. The commitment to operational excellence showcases Manila Water's dedication to sustainable practices and its proactive approach to addressing the challenges of water management in a growing urban environment
Manila Water Water Meters Non-Revenue Water Water Loss Reduction East Zone
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