Many former overseas Filipino workers (OFWs) struggle to access reintegration services due to unresponsive help desks and a lack of integrated job matching services. The government is addressing these issues by establishing one-stop shops to provide OFWs with the support they need.
The lack of responsive help desks in local governments and an integrated job matching service are preventing many former overseas Filipino workers (OFW) from availing of reintegration services, the migrant advocate group Blas F. Ople Policy Center (BOPC) said. The government is now trying to address the said gaps by establishing one-stop shops such as the Bagong Pilipinas One-Stop OFW AKSYON Center in Makati on Tuesday.
In an interview with BusinessMirror, BOPC President Estelle Ople Osorio disclosed that most of the distressed OFWs, who they interviewed were unable to access government services since the help desk in their local governments, which are tasked to help them either lacked knowledge on what interventions to extend to them or the empathy to understand what they are going through. Those who are assigned in the help desk do not fully understand the challenge of distressed OFWs, who need immediate repatriation abroad, Osorio said. The daughter of the former DMW Secretary Susan Ople, also noted that since the government agencies that provide reintegration services have different offices, distressed OFWs, including those who were abused by employers, would sometimes feel they are being ‘ping-ponged’ or given the run around by the said agencies to get the services they need leaving them frustrated. Many of the said OFWs, she said, would opt to look for local employment since they were traumatized by their ordeal abroad. Some of them would like to be trained to become manicurists or masseurs so they can have local livelihoods, Osorio said. AGNES REYES, a 59-year-old retired cook from the United Arab Emirates, was among the OFWs, who are looking for local employment. She attempted to look for work through the Public Employment Service Office in Makati after returning home last year to undergo medical treatment. I am applying for jobs in the Public Employment Service Office but no is calling me back, she lamente
Ofws Reintegration Help Desks Job Matching Government Services
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