It’s a touchy subject, but next-gen myki might already be on the ropes

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It’s a touchy subject, but next-gen myki might already be on the ropes
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A legal dispute between the Victorian government and the US firm contracted to replace the myki system raises concerns the state faces another ticketing fiasco – and makes Melbourne look increasingly outdated.

The legal stand-off between the Victorian government and US-based company Conduent over the contract for the state’s incoming myki replacement raises the prospect of taxpayers once again being on the hook for a ticketing-system cost blowout.Steve Bracks’ Labor government first committed to bringing in smartcard ticketing for the state’s trains, trams and buses in 2004, at a cost of just under $1 billion.

Deficiencies in the original contract were largely to blame for the government’s failure to deliver myki anywhere near on budget or on time, the auditor-general said.The government promised trials would begin in 2024 as part of a progressive phase-in of a new “contactless payment” system, in which customers can touch on with a bank card or smartphone.revealed on Sunday that the government and Conduent are already fighting over the terms of their contract.

And the delay in getting a contactless payment system off the ground is making Melbourne look increasingly archaic: contactless payments are available on all public transport in Sydney, on trams, trains and ferries in Brisbane, and on trams and buses in Adelaide, while Perth is currently in the process of rolling them out.

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