COVID-19 is a health, economic and humanitarian crisis that continues to affect people around the world. Know more:
COVID-19 is a health, economic and humanitarian crisis that continues to affect people around the world. But while it has brought immeasurable loss to most, it has also contributed to an increase in the awareness for life and health insurance especially among Filipinos.
When the pandemic struck, one of the biggest problems it had to solve was how to sell its products knowing life insurance depended on face-to-face transactions between Financial Advisors and potential and current policyholders. It was able to solve this by launching the InLife Virtual Business Enabler, or the InLife ViBE, a multiplatform, fully-digital insurance selling system hinged on digital tools and innovative procedures.
“Feedback is a gift from the giver. Proactively listening helps us understand better the customers’ sentiments. They tell us they are as invested in the company by taking the time to give us feedback, both positive and negative,”Aguas also said that InLife is building a community that will serve as a vehicle for InLife to directly engage with its customers, and where the latter may share their ideas.
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