A clip of a conversation between a traveller and China Southern Airlines' ground staff at Changi Airport has gone viral, after the employee at the check-in counter was filmed insulting the passenger, calling the latter 'a dog'. According to Chinese media reports, the passenger, identified by his surname Yuan, was checking in for his flight CZ546 from Singapore to Chongqing...
A clip of a conversation between a traveller and China Southern Airlines' ground staff at Changi Airport has gone viral, after the employee at the check-in counter was filmed insulting the passenger, calling the latter "a dog".
According to Chinese media, Yuan felt discriminated against for speaking in Mandarin and proceeded to use his mobile phone to take down the staff's particulars.Yuan alleged that it was then that the employee insulted him, stating that the latter "used three languages , 'you are a dog, you don't understand human language'."Instead, the staff member was captured on camera saying: "If you want to be a dog, I can treat you like a dog... That's easy.
It added that the employee's language was "grossly inappropriate", and that it had asked the agency to suspend the services of said employee.
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