How is Lazada improving shopper experience with generative AI?

A survey conducted by Lazada revealed that 92% of respondents trust AI-powered platforms for personalized shopping suggestions

Generative AI is changing the game for almost all industries, and online shopping platforms are no exception. . How does Lazada utilize AI to enhance customer experiences? As shoppers, how can you maximize these tools for Lazada’s Biggest Sale this 11.11?Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia.

We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada has been the Southeast Asia flagship platform of Alibaba Group powered by its world-class technology infrastructure.

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