Government Service Insurance System (GSIS) President and General Manager Jose Arnulfo A. Veloso announced last week that the pension fund will automate its key processes and systems via digital platforms to provide the “ultimate customer experience” (CX).
Government Service Insurance System President and General Manager Jose Arnulfo A. Veloso announced last week that the pension fund will automate its key processes and systems via digital platforms to provide the “ultimate customer experience” for its over 2.5 million members and pensioners.
The GSIS official said that the pension fund’s mobile application will soon include facial recognition when members register or log in. Through the mobile app called “GSIS Touch,” members may access their records and apply for a loan and monitor their loan status. They may, likewise, apply for life and retirement claims while pensioners may schedule their annual renewal of active status, the GSIS statement read.
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