Twenty leaders & practitioners in the global microinsurance ecosystem attended the Microinsurance Masters program and are poised to adopt learnings from the sustainable framework of the Philippine’s first microinsurance company, CARD Pioneer. Know more:
a two-week immersion which included talks, interviews and site visits. This will be followed by a three-month on line mentorship from MM when participants return to their home countries and begin to adopt and apply some of the customer centric principles, tools and learnings.
“Pioneer’s 18.5 million microinsurance enrollees here in the Philippines is a level not yet attained by any other insurer globally. That is such a high penetration of the population. CARD Pioneer is globally recognized as a microinsurance leader that is setting the pace and being an inspiration for many global players,” Opdebeeck added.
This was echoed by Mallika Uswachoke, Vice President for Emerging Customer and Strategic Development of Krungthai-AXA Life Insurance, who said that while the Philippines and Thailand face similar challenges, the former has set the pace in terms of penetrating the low-income segment. After completing the two-week immersion program, Ms. Uswachoke hopes to bring home some of the key lessons she learned from the program, such as Pioneer’s fast settlement of claims, collaborative public-private partnership, and customer-centric framework.
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