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The Energy Regulatory Commission on Thursday ordered electric industry stakeholders in areas under state of calamity following the onslaught of Severe Tropical Storm Kristine to suspend disconnections and implement flexible bills payment schemes until December to ease the burden of affected consumers.In an advisory to its regulated entities, the ERC said the order was in compliance with the directive of President Ferdinand "Bongbong" Marcos Jr.
”The ERC said that DUs may offer alternative payment terms that are mutually agreeable to both the DU and the consumers whose consumption exceeds 200 kWh. “Consumers are encouraged to contact their respective DUs to inquire about the available alternative payment options or to request special terms to settle outstanding bills,” it said.
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