The NSW energy ombudsman received over 5000 complaints about power bills this winter, as cost of living pressures bite.
A record number of people complained to the state’s ombudsman about their power bill this winter, forcing it to hire additional dispute resolution staff to manage the workload.
“But now what we are seeing is that just that first bill, or even the media or retailer advice that their bill is going to be higher, is pushing people over. Some of these people have never had to ask for help before.” “The last thing you want is a backlog of complaints at an ombudsman’s office,” Young said, justifying the expense.Complaints about price increases across electricity, water and gas were 21.9 per cent higher than when power companies applied their annual July price increase last year. Complaints centred on having difficulty paying a bill were up 31.1 per cent from the previous year.
Roughly 21,000 customers received a crisis support $50 Energy Accounts Payment Assistance voucher between July and September this year, up from 19,700 during the same period in 2022.
Philippines Latest News, Philippines Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Second man charged over death of young NSW fatherZachery Davies-Scott was shot dead in an apparent home invasion just after Christmas last year.
Read more »
Gunman at large as police seek information from public over daylight shooting in Thurgoona, southern NSWInvestigators have released CCTV footage of the suspect after a 26-year-old was injured in Thurgoona late on Thursday.
Read more »
Man's body found in search for missing swimmer at NSW beachPolice are working to formally identify the body of a man found at a popular beach south of Sydney five days after the disappearance of an international student.
Read more »
NSW flood report critic accused of acting on behalf of developersFormer police deputy commissioner Dave Owens has said a flood modelling report, which will stop thousands of new homes from being built in Sydney’s west, is “flawed”.
Read more »
NSW Police offer $1 million reward for information about 1998 murder of Denise GovendirDenise Govendir was murdered in her Sydney home in 1998 by an alleged unknown man pretending to be a police officer.
Read more »
Charged up: NSW tourism hotspots to go electric in bid to fuel EV uptakeElectric vehicle travel to be made easier with 1,500 NSW government-funded charging plugs in regional tourism areas
Read more »