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EastWest Bank representatives celebrate their triumphs at The Digital Banker’s Digital CX Awards 2024, held at Marina Bay Sands, Singapore. EastWest Ageas won for Outstanding Digital CX Transformation in Insurance, while Komo by EastWest was recognized for Outstanding Digital CX in Banking App Platform.EastWest Bank has celebrated the recent awards received at The Digital Banker’s Digital CX Awards 2024.
Komo by EastWest , its digital banking platform, redefines banking with innovative solutions and seamless user experiences. Launched to meet the demand for digital banking, Komo offers services like account management, fund transfers, and bill payments through a user-friendly mobile app. It empowers users with personalized insights and budgeting tools, reflecting EastWest’s commitment to modern, customer-centric banking.
President and CEO Sjoerd Smeets expressed his pride in the team, stating, “These achievements not only enhance the customer experience but also position EastWest Ageas as a forward-thinking leader ready to grasp new business opportunities. This is evident in our ability to provide faster onboarding of new customers, real-time information access, and efficient customer service.”
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