Amid the economic impact of the Covid-19 pandemic, e-commerce has benefitted a lot from it, especially during the lockdown periods when consumers have turned online for most of their daily needs.
AMID the economic impact of the Covid-19 pandemic, e-commerce has benefitted a lot from it, especially during the lockdown periods when consumers have turned online for most of their daily needs.
Such growth is mirrored in the upbeat outlook of majority of Filipino SMEs, which predict the constant boom of e-commerce in the near future—a more significant factor to their business growth over the next the years, based on results of the latest research commissioned by FedEx Express. The report, likewise, bares the importance of marketplaces for Filipino consumers, with 98 percent of them buy on these platforms. At present, 89 percent of their e-commerce spend are coursed through marketplaces—up from 74 percent only three years ago—with two-thirds or 68 percent already purchase items exclusively through marketplaces.
Euromonitor projected a 13-percent hike in compounded annual growth rate of cross-border e-commerce in AsPac and Australasia over 2020 to 2025 to reach $247.5 billion in the next three years. “With more people shopping online consumer preferences are becoming increasingly sophisticated. As SMEs and e-merchants evolve their online sales platforms, our research uncovers opportunities for businesses to capitalize on what consumers want. Customer experience is the driving force behind how e-tailers engage with their customers and how we are innovating our shipping solutions.
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