CAGAYAN DE ORO CITY – Aside from knowing their rights, a Department of Trade and Industry (DTI)-Misamis Oriental official has urged consumers to be knowledgeable about their responsibilities, saying that customer is always right mantra is no longer true.
Angelo Devero, chief of the DTI-Misamis Oriental consumer protection division, said consumers have five responsibilities – critical awareness, action, social concern, environmental awareness, and solidarity.
Devero added that during calamities, consumers should have social concern by not depriving other buyers of basic needs. “They are also encouraged to give way to senior citizens, Persons with Disabilities, and pregnant women, especially during times when there’s a long queueThe DTI official highlighted the use of single plastics for environmental awareness. However, this city prohibits its use under Ordinance No.
The country is celebrating Consumer Welfare Month this October, pursuant to Presidential Proclamation No. 1098.
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