“What ticked me off was how consumers in SG have no protection once $ is paid. You're under the mercy of businesses, and they can pull these shenanigans without any consequences,” the customer wrote
SINGAPORE: A Reddit user wrote that the “horrendous customer service” and “emotional turmoil” experienced from trying to return faulty AirPods purchased from ShopeeMall’s Apple store was “not worth” it., “Shopee has contacted the customer and is working to resolve their concern. We would also like to clarify that the Apple Flagship Store on Shopee is an Apple authorised reseller.”
“I was dumbfounded. I received a faulty unit from you guys & have to go through all these hassle? Furthermore under ShopeeMall’s ‘‘ to return items, it does not state I have to obtain a diagnostics report on their behalf,” wrote the post author. However, “they did uno-reverse card me & rejected my return citing I need to obtain a diagnostics report. I was extremely frustrated at this point.”
u/kryptobitman wrote that he could not wrap his head around this answer, wondering why consumers were not informed of this policy.
Philippines Latest News, Philippines Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
2 women brutally killed in Hong Kong mall; 1 stabbed over 25 timesTwo women were stabbed to death in a Hong Kong mall on Friday, in what appeared to be a random knife rampage. The attacker was eventually subdued and arrested after police arrived, according to the South China Morning Post (SCMP). The incident was captured on video by a security camera at the Plaza Hollywood mall in Diamond Hill. It shows...
Read more »
Customer found 'creepy crawlies' in herbs as pack not stored in fridge, says Chinatown medical hallStomper: 'They said there was a disclaimer that I should keep it frozen and it was because of the hot weather, hence bugs went in.'
Read more »
Cooperation among cybersecurity experts is vital to combat emerging threats - Singapore NewsWith more companies coming on board the digitalisation route, cybersecurity is a critical part of their strategy to protect their company’s and customer's data
Read more »
QatarEnergy and PetroBangla sign 15-year LNG supply deal, CEO saysDOHA : QatarEnergy has signed a 15-year supply deal for liquefied natural gas (LNG) with Bangladesh's state-owned PetroBangla for 1.8 million tonnes a year starting in 2026, CEO Saad al-Kaabi said on Thursday.The latest contract with an Asian customer by the world's top LNG exporter comes when Western cou
Read more »
IN FOCUS: After Cineleisure Orchard lost its lustre, can new tenants bring it back?It used to be the go-to place for youths to hang out in the 2000s, but Cineleisure Orchard fell out of fashion and now has many vacant units. CNA speaks to tenants and shoppers to chart the rise and fall of the once-popular mall on Orchard Road, and to find out if it can regain its popularity.
Read more »
'Is this TADA service? If this is the kind of service they're providing, I think company will go bust’ — Passenger unhappy with ride-hailing driver & customer service reps - Singapore News“Why should i make payment when i didn’t take the ride?” the passenger asked
Read more »