Phone calls to 311 regarding cul-de-sac plowing has roughly doubled from the annual average to almost 100 in January
Cul-de-sacs aren’t the easiest streets to clear snow from, with almost 100 people complaining about snow removal on the circular streets in January.
“It seems to be a very popular choice for developers, obviously cul-de-sacs are very marketable,” city Growth and Infrastructure manager Tony Cecutti said. The city does their best to disperse snow evenly, but he said that in years with significant snowfall, they can expect to see more complaints. Although the province allows the city to suspend standard timelines for snow clearing in the event of a significant weather event, Hallam noted that the city was able to have a snowplow make at least one pass of city streets within 24 hours of each snow event ending in the 2022-2023 season. That is, aside from cases where snowplow drivers missed streets due to human error, which she said tends to happen most commonly early in the season when they’re new to routes.
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