Navigating the new normal is a challenge, even for hospitals. There is a perceived notion that it is business as usual for the healthcare industry. Little can understand that while a global pandemic
l, have been affected by COVID-19. How does one rise above these challenges that have evolved every day since 2020? AMG Group CEO Jun Amistoso says you can take care of front liners and use the resources that you have to adapt to the situation.
“How can I be an ambassador of compassionate patient care if I cannot even demonstrate this to my people?”, reasoned Jun Amistoso when asked about how he planned to move forward during a global crisis. At the height of the pandemic, Jun Amistoso’s management approach was simple—stick together and fight together.
Instead of seeing it as an obstacle to overcome, Jun saw this crisis as an opportunity to demonstrate “compassionate management”. He likened the situation to a sinking ship. While others offloaded people to keep the boat afloat, Jun asked people to stay aboard the sinking ship to help clog the holes. With this analogy, he gathered his staff of 396 employees during a town hall session and urged them to stay withuntil the situation would get better. He did everything but retrench his people.
Cebu City is saturated with hospitals. There are 14 hospitals in Cebu City, 7 of which are Level 3 hospitals that offer high-level specialty intervention.According to Jun, VisayasMed is a “work in progress” but it has a strong heritage of experience. VisayasMed is rebuilding its name and refurbishing its buildings, but the health care workers in the hospital have been there ever since the hospital was called the Metro Cebu Community Hospital.
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