THE Bangko Sentral ng Pilipinas (BSP) expects to complete its investigation into a reported system glitch that led to unauthorized deductions for GCash users next month, Deputy Governor Mamerto Tangonan said on Wednesday.
THE Bangko Sentral ng Pilipinas expects to complete its investigation into a reported system glitch that led to unauthorized deductions for GCash users next month, Deputy Governor Mamerto Tangonan said on Wednesday.The probe, which was initiated after users of the country's largest e-wallet earlier this month complained that their accounts had been depleted, will be finished in 15 days or by mid-December, he added.GCash operator G-Xchange Inc.
'If people don't trust the system, they won't use it, which undermines the benefits of digital payments.'Tangonan noted that GCash had taken steps to address the problem. 'I think they also reported that they have been made whole, meaning they have returned whatever was lost,' he added.The BSP has said that fraudulent transfers accounted for just 0.002 percent of total digital transactions last year.
Official: Gcash Probe Finished By Mid-December
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