Albay 2nd district Rep. Joey Salceda expects immediate action from the Bank of the Philippine Islands (BPI) regarding the bank’s mobile account glitch, which was reported by many netizens on Wednesday, Jan. 4.
Albay 2nd district Rep. Joey Salceda expects immediate action from the Bank of the Philippine Islands regarding the bank’s mobile account glitch, which was reported by many netizens on Wednesday, Jan. 4.“The recent incident of double debiting and incorrect entry of balance details in BPI mobile banking accounts shows how prone to widespread glitches our financial cyberspace remains,” Salceda said in a statement.
Affected BPI account holders took to their social media to vent their frustrations and concerns about the glitch. One of them, Erwin Esteban, a businessman from Caloocan City, said he was surprised to see his balance at a negative P27,000. Salceda went on to enumerate the actions that he expects from BPI in connection with the troublesome glitch.
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