Senator Nancy Binay lauded Cebu Pacific after the airline announced that it will be removing the expiration date of its travel fund and extending its travel voucher validity to 18 months starting August 1. Know more:
Senator Nancy Binay lauded Cebu Pacific after the airline announced that it will be removing the expiration date of its travel fund and extending its travel voucher validity to 18 months starting August 1.
Sen. Binay also noted how Cebu Pacific now has clear guidelines on compensation for flight disruptions. “The safety and convenience of passengers should always be our top priority. Magandang nasagot na ng airline kung ano ba ang pwedeng gawin ng mga pasahero kapag may flight disruptions. I hope na maayos na rin ang hotlines nila at customer service,” she said.
Last month, Binay led the joint investigation of the Senate committee on tourism and the Senate committee on public services on passenger complaints against airlines.
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