Communication channels are also experiencing downtime due to the lack of power sources needed to charge devices
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Tam, along with her friends Jonalyn Elevado and Ray Elevado, expanded their operations from one small team to three, now helping hundreds ofSince 8:30 am on Thursday, Tam and her team have faced major challenges and delays reaching Barangay San Miguel in Nabua, Camarines Sur, and nearby areas due to strong water currents. They also reported communication breakdowns because of power outages, which have hindered coordination with their on-ground volunteers.
Melody Joy Adille, the team leader of the 9-1-1 emergency hotline in Legazpi City, reported similar issues, leading them to use an alternative hotline for emergencies. They also partnered with the College Editors Guild of the Philippines in Bicol and Rappler to help disseminate the alternative number to those trapped and in need of rescue.
“We urge everyone to avoid making prank calls so we can focus on responding to those in urgent need of help,” Adille added. The 911 Bicol headquarters shared an alternative contact number for emergencies: 0977-772-3909, which can be used when the original hotline is down. He clarified that the “FB Rescuers” act as a bridge between disaster victims and rescue teams, mainly focusing on alerting government response units to ensure timely assistance.
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