Asticom Technology, a digital-first shared services and outsourcing provider, teamed up with AI Rudder, a global innovator in voice AI technology, to
reshape customer experiences across multiple industries in the Philippines.
By streamlining routine customer interactions, the technology allows agents to focus on complex cases, while its natural language capabilities facilitate near-human, two-way conversations that set a new standard for customer engagement. “Our partnership with AI Rudder allows us to harness the transformative power of AI to redefine the customer experience, making it more efficient and more human simultaneously,” said Mharicar Castillo-Reyes, president and chief executive of Asticom.
Teng Ren, AI Rudder founder and chief executive, said the company is thrilled to work with Asticom, providing its customers with a digital-first shared services and outsourcing solution that harnesses AI Rudder’s customer-centric technology to revolutionize customer interactions.
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