While the enhanced community quarantine (ECQ) stopped face-to-face sales of life products, insurers gained from the regulatory relief allowing nontraditional transactions mostly made online as well as
In the case of Pru Life UK, senior vice president and chief customer marketing officer Allan Tumbaga told reporters via Zoom last Friday that “we saw more interest—traffic as well as transactions—digitally.”
Tumbaga noted that over 90 percent of Pru Life’s agents were currently working from home due to the lockdown.
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