Your rights when returning unwanted Christmas gifts

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Your rights when returning unwanted Christmas gifts
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According to Lindsay Carroll from the National Retail Association, it's never been more important to know the rules when it comes to getting a refund. 9News

has spoken to Australian lawmakers and retail experts to find out your rights, when trying to return unwanted items.

"For unwanted gifts, certainly the retailer's return policy will dictate when they can return unwanted items," Carroll said.

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