Despite multiple calls to Air Canada and Toronto police, a woman has got six months without her luggage - even though she knows where it is.
Almost six months have passed and Toronto woman Shamita Kumar is still looking for a piece of luggage her mom was supposed to have with her in Sri Lanka.
"We've been in contact with [Air Canada] for over six months now just trying to figure out how we can get our bag back, or compensation or something," she said.Nakita Rees’ bag appeared to have ended upFor Rees, her luggage had been there since her honeymoon, which was in September, and, at the time,. During that couple's hunt, her husband had managed to get inside the storage facility, peek inside the unit, and said he could see bags with labels on them.
"They kind of brushed it off saying, 'Hey ,we can't really help you with what you want, but there's a story that was very similar to yours that was put out recently, so maybe if you contact the person in the story, maybe they can help you get to your luggage,’" Kumar recalled, adding it would have been"helpful if police"at least [filed] a report or [took] us to that storage unit.
Her mother's flight was with Air Canada and Sri Lankan Airlines. According to Kumar, they got some money back from Sri Lankan Airlines. But since the bag never left Canada, they were told by the airline there was nothing more they could do.
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