‘The screen started moving on its own’: Woman loses almost $30k after downloading third-party app
SINGAPORE – A 34-year-old woman lost close to $30,000 after scammers took control of her phone when she downloaded a third-party app.
Following instructions given, Ms Tan later downloaded the third-party app from the WhatsApp account onto her Android phone. But on May 25, when the account holder said she could make payments, Ms Tan realised that another person was controlling her phone when a notification popped up asking her approval for a transaction of more than $4,000.
Ms Tan noticed that six transactions, each worth close to $5,000, had been made through her DBS Bank account over 22 minutes. PHOTO: COURTESY OF MS TAN For iPhone users, he said, “Apple uses this ‘walled garden’ concept and installing applications outside the App Store is an extremely cumbersome process. It would be very hard to convince an ordinary user to go through it”.
DBS added: “While we continue to adopt multi-pronged measures to strengthen fraud prevention and recovery, including real-time blocking capabilities and loss recovery, customers remain the first line of defence in safeguarding against scams.”
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