Dave Gaudreau wants to warn people about a scam involving a fake phone number for Facebook customer support.
A Winnipeg man who says he was scammed out of hundreds of dollars when he called what he thought was a Facebook customer support hotline wants to warn others about what can go wrong.Dave Gaudreau is warning people about a scam involving a fake phone number for Facebook customer support. He did a search in Facebook Messenger to find out whether the number was legitimate — and the 'Meta AI' tool told him it was.
Before phoning the number, Gaudreau did a search in Facebook Messenger to find out whether it was legitimate. When Gaudreau phoned the number, he was asked for his Facebook username, the email address linked to his account, and his phone number, which he gave to the woman on the other end of the line."She was trying to tell me that we were being hacked, that our IP address was hacked and that they were watching every keystroke," he recalled.
"But I did hang up on them. And then we proceeded to call our bank and the internet provider and everybody else," he said.Winnipeg's Dave Gaudreau called a phone number he thought was for Facebook customer service, after checking it in a search through Facebook Messenger's AI tool — but ended up on a call with a scammer.
The man then gave the reporter his full name, suggesting she Google it. A search found a LinkedIn account that appeared to show he was the "head of technical solutions consultants" at Facebook.A search for the name given by an operator at the 'support line' phone number turned up this LinkedIn account, identifying the person as the 'head of technical solutions consultants at Facebook.' "Nobody's gotten back to me" from Meta, he said.
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