MONTREAL — The travel plans of WestJet customers are up in the air after its pilots' union issued a 72-hour strike notice Monday night. The gambit by the Air Line Pilots Association kicked off a countdown to a flight crew walkout at 3 a.m.
MONTREAL — The travel plans of WestJet customers are up in the air after its pilots' union issued a 72-hour strike notice Monday night.
In the event of a delay or cancellation, customers will be"refunded or re-accommodated, as applicable," the airline said Monday night. "It's a market where the supply is less than demand. So basically, they are in the driver's seat," he said of the 1,850 WestJet pilots gearing up to strike amid a global pilot shortage.
If it drags on, the deadlock could tarnish the airline's reputation and affect its bookings, said Karl Moore, an associate professor with the Desautels Faculty of Management at McGill University.
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