trending: GrabFood rider banned for throwing customer's order on ground; netizens slam act as 'rude' and 'barbaric'
According to the screenshots, Mr Asher had ordered McDonald’s from NEX through GrabFood, to which the rider said that it was too far for him and that Potong Pasir’s McDonald’s was nearer to the customer’s address.The rider told Mr Asher that he was attempting to get Grab to assign the customer’s order to another rider instead.
Mr Asher then heard the rider approaching and throwing his food onto his shoe cabinet outside of his house. Grab subsequently responded to Mr Asher's Instagram post: “We deeply regret the misbehavior of the rider, and we want to assure you that such conduct is not tolerated on our platform. Could you DM us the booking ID and your phone number so we can look into this? Thanks.”
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