Stomper: 'Merely ten minutes into the trip, we were abruptly instructed to disembark and board another bus. To our dismay, this replacement bus was a 44-seat one, not the SVIP bus we had originally booked and paid for.'
So travellers were understandably furious that even though they paid for a SVIP 19-seat bus from Kuala Lumpur to Singapore, they were told to transfer to a non-SVIP 44-seat bus., who called it a"distressing experience" with the bus company, Star Qistna Express.
"Merely ten minutes into the trip, we were abruptly instructed to disembark and board another bus. To our dismay, this replacement bus was a 44-seat one, not the SVIP bus we had originally booked and paid for. "Reluctantly, we boarded the alternative bus, but to our astonishment, it did not start moving. We were left waiting for an additional hour before the bus finally began its journey.
The Stomper shared a video of the maroon Star Qistna bus arriving and unloading its passengers, who then boarded the bus the Stomper was now on.
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