Travel website Kayak soothes nervous Boeing flyers with airplane search filter GlobeBusiness
Travel website Kayak is making changes to let customers exclude specific aircraft types from searches, and booking sites are looking to reroute passengers, after an unexplained Boeing jet crash that killed 157 people in Ethiopia.
“We are releasing that enhancement this week and are committed to providing our customers with all the information they need to travel with confidence.” “This could potentially result in travellers being left with fewer flight options and susceptible to higher airfares, depending on the route,” CWT said. “We are working with clients to understand the practicality and the implications of putting such restrictions in place.”
Southwest, the world’s largest operator of the 737 Max 8 with 34 jets, said it is waiving any fare-difference charges for customers who wish to switch to another aircraft following bans across much of the world. Though there is no proof of links, multiple nations and the European Union have suspended the 737 Max.
Norwegian travel agent Berg-Hansen, dealing with cancellations of flights on Norwegian Air’s 737 Max planes, said clients were mainly concerned with whether their flights were still scheduled to fly and the need to rebook if so.
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