Tourism players want SOP at arrival gates reviewed
Tourism industry players say there should be transparent standard operating procedure and assistance, especially in terms of language interpretation, involving Immigration personnel. – The Malaysian Insight file pic, July 2, 2023.
TOURISM industry players are calling on Putrajaya to outline a clear standard operating procedure for arriving tourists following minister Tiong King Sing’s disclosure of corruption and abuse of power involving Immigration personnel at the Kuala Lumpur International Airport . They said they have also received numerous complaints from travellers and stakeholders on the alleged abuses at the arrival hall.
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